FAQs
Shipping
Currently, we are only shipping in the US. Orders will be shipped within 2- 3 business days after they have been received.
Returns
Many items have been hand made in Greece. Slight irregularities or variations are not be regarded as defects.
If you are not completely satisfied with your purchase please notify us at oneloveoneellada@gmail.com before shipping your item(s) back to us. We allow returns up to 14 days from the purchase date.The product must not be used, original tags must be attached to the item, and it must be returned in its original, saleable condition. The original invoice must also be included.
Shipping charges are nonrefundable, and the return shipping must be paid for by the customer. Please allow up to one week from the products arrival back to us for funds to be released (minus original shipping charges) via Xoom/PayPal.
We want you to be happy with your Love Ellada purchase.
Exchanges
Exchanges will be handled as a return and reorder.
Damaged Love Ellada Products
Damaged or defective items should be reported to us at oneloveoneellada@gmail.com immediately within receipt of the item. Do not ship damaged products back to us unless requested to do so. A refund will be issued to your account or you will be shipped replacement item(s) as soon as possible.
Canceling an order
Please contact us at oneloveoneellada@gmail.com to cancel an order. If your order has not shipped, we will make every effort to accommodate your request. Please note that if the order has shipped, we cannot authorize a cancellation. In this case, please follow the steps above under Returns.